Email Client Setup

What is an email client app?

Email clients are applications on your computer or apps on your phone that retrieve emails and deliver them to your email inbox. Email clients can both send and receive your email messages. Microsoft Outlook and Mac Mail are two examples of email clients. This article includes set up guides for the most common email clients.

We no longer offer Microsoft Office 365 products at this time. If you have already purchased Microsoft Office 365, you may continue to manage your subscription through the Customer Portal. If you are looking for a professional email solution, Google Workspace is an excellent alternative for a professional email and provides a full suite of productivity and communication tools.

Email Client Setup Guides

Pro Tip: Click on the buttons below, and look for the article you can use to set up your email based on your email client or device.

Our Knowledge Base Guides			Developer Support Links
Mac OS X Mail Microsoft Outlook 2003 Microsoft Outlook 2007 Microsoft Outlook 2010 Microsoft Outlook 2013 Outlook 2016, 2019 and Microsoft 365 Mozilla Thunderbird Outlook for Mac 2011 Windows 10 Mail App Thunderbird 78		Apple iOS 8 and 9 Apple iOS 10 Apple iOS 11 and 13 Apple iOS 14 Android Devices (Old version) Android Devices (New version) BlackBerry Windows 8 Phone	Apple Mail Entourage for Mac Eudora Microsoft Outlook 2003 Microsoft Outlook 2007 Microsoft Outlook 2010 Outlook for Mac 2011 Microsoft Outlook 2013 Mozilla Thunderbird Opera Mail Pegasus Mail SeaMonkey Mail	Apple iPad Apple iPhone Blackberry Dell Google Nexus HTC LG Motorola Nokia Samsung AT&T Sprint T-Mobile Verizon

Microsoft 365		Google Workspace
Microsoft 365: Features Microsoft 365 - Migrating Email, Contacts, and Calendars Microsoft 365 Setup: DNS with Other Provider Microsoft 365: Temporary Passwords and Password Resets Outlook 2016, 2019 and Microsoft 365 How Do I Sign Up For Microsoft 365? Upgrading Microsoft 365 from Plus to Pro		How to Buy Google Workspace (Formerly G Suite) Activate Google Workspace (Formerly G Suite) Google Workspace: How to Import Messages into Gmail How to Access the Admin Console in Google Workspace (Formerly G Suite) How to Add Google Workspace User Accounts (Formerly G Suite) Admin Access Issues in Google Workspace (Formerly G Suite) Learn How to Use Google Workspace (Formerly G Suite)

Generic Email Client Settings

These are the generic settings and should work for any email client or mobile device.

Setting	What You Input
Username:	Your full email address
Password:	Your email password
Connection Type:	Server & Port info
POP	Incoming Server: pop.fatcow.com Incoming Port: 110 (or 995 with SSL enabled)
IMAP	Incoming Server: imap.fatcow.com Incoming Port: 143 (or 993 with SSL enabled))
SSL (Optional):	Enabled or Disabled
Outgoing Server Authentication:	Enabled
Outgoing Server:	smtp.fatcow.com
Outgoing Port:	587 (or 465 with SSL enabled)

Tip: If 587 is not working for the Outgoing Port, try using port 25 instead.

To know more about the difference between IMAP and POP, please click here.

Double-check your email client settings.

Review your settings again for any possible typographical errors (especially the email password).

Are your mail records pointing to our MX Server?

Your domain DNS settings control which hosting provider handles your email services. Double-check your settings to make sure they point to our MX Server. If your domain is not registered with us, you may need to update your Nameservers or MX Records.

For information on changing your domain DNS settings, please view these articles:

Confirm that you have a stable internet connection

Connecting from your computer	Connecting from your mobile phone
Check your internet connection status. Unplug the power cord from your internet router. Wait 15 seconds. Plug the power cord back into your internet router. Wait 45 seconds for your modem to sync with your service provider. If issues continue please contact your internet service provider.	Check your signal status. See if your location is causing issues connecting to your service provider. Restart your phone. Wait a moment while your phone reconnects to your service provider. If issues continue please contact your cell phone service provider.

Still Unable to Resolve the Issue On Your Own

We are always here to help you. If you have gone through all of the troubleshooting steps and still have an issue, please contact us!